Privacy Policy

Last updated: March 2026

1. Introduction

Welcome to neobloc. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our platform.

2. Data We Collect

To provide our services, we collect the following types of information:

• Account Information: Name, email address, and professional details provided when you register as an administrator.
• Association Data: Information uploaded by administrators about residential associations, including apartment numbers, owner and tenant names, meter readings, and financial ledger data.
• Communication Data: Content of messages sent between administrators and residents through the platform.
• Usage Data: We use SimpleAnalytics for website analytics. This tool is privacy-first and does not use cookies, does not collect personal data, and does not track you across websites.

3. How We Use Your Information

We use the collected data to:

• Provide and maintain the neobloc service.
• Automate financial calculations and generate monthly boards.
• Facilitate communication between administrators and residents.
• Provide suggested replies based on account context.
• Send important service updates and notifications.

4. Data Storage and Security

All data is stored securely on servers located within the European Union. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

5. Data Sharing

We do not sell your personal data. We only share information with third-party service providers (such as hosting and email services) necessary to operate the platform, all of whom are compliant with GDPR regulations.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• The right to access your data.
• The right to rectify inaccurate data.
• The right to request the erasure of your data.
• The right to restrict or object to processing.

To exercise any of these rights, please contact us at [email protected].

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.